Getting started with Lucky Days Casino is straightforward once you know the steps — this guide walks you through each one.
Getting Ready
- Check that you are at least 18 years old (or the legal age in your jurisdiction).
- Have a valid email address and a phone number for verification.
- Prepare a government-issued ID (passport, driver’s license) for identity verification.
- Ensure you have a stable internet connection; the casino works best on modern browsers.
- Decide on a payment method – options include credit/debit cards, e-wallets, and bank transfers.
- Review the terms and conditions, especially bonus wagering requirements.
Creating Your Account
- Visit the official website and click the “Sign Up” button.
- Fill in the registration form with your personal details (name, date of birth, address).
- Choose a username and a strong password (at least 8 characters, mix of letters, numbers, and symbols).
- Select your preferred currency and enter any bonus code if available.
- Agree to the terms and conditions and submit the form.
- Verify your email by clicking the link sent to your inbox.
- Complete the phone verification if required (SMS code).
- Log in and make your first deposit to activate the welcome bonus.
Calculating Your Bonus
The welcome bonus often matches your first deposit up to a certain percentage and amount. For example, a 100% match bonus up to €500 means that if you deposit €200, you receive an additional €200 in bonus funds, giving you €400 to play with. The calculation is simple:
Bonus Amount = Deposit × Bonus Percentage
If the bonus has a maximum cap, the bonus is the lesser of that product and the cap. For instance, a 100% bonus up to €300 on a €400 deposit: 400 × 100% = €400, but capped at €300, so bonus = €300. Total balance = €400 + €300 = €700.
Important: Wagering requirements (WR) apply. If the WR is 35× (deposit + bonus), then you must wager (€400 + €300) × 35 = €24,500 before withdrawing. Always check the WR and game contributions (slots typically contribute 100%, table games less).
Here is an example with numbers:
- Deposit: €100
- Bonus: 100% up to €200 → bonus = €100
- Total: €200
- WR: 35× (€100+€100) = 35×200 = €7,000
- Slot contribution: 100% → each €1 bet counts €1 toward WR.
Payment Methods
| Method | Min Deposit | Max Withdrawal | Processing Time |
|---|---|---|---|
| Visa/Mastercard | €10 | €5,000 per week | 3–5 business days |
| Skrill | €10 | €10,000 per month | Up to 24 hours |
| Neteller | €10 | €10,000 per month | Up to 24 hours |
| Bank Transfer | €20 | €50,000 per month | 5–7 business days |
Note: Withdrawal times may vary after identity verification. E-wallets are typically fastest.
Security Overview
The casino uses 128-bit SSL encryption to protect all data transmissions. Two-factor authentication (2FA) is available for account security. The platform is licensed under Curacao eGaming, meaning it follows international standards. However, players from EU/Nordic countries should note that winnings from Curacao-licensed casinos may be subject to local income tax — consult a tax advisor. All games use certified random number generators (RNGs) to ensure fairness.
Common Problems & Fixes
Problem 1: Account verification fails. Ensure your documents are clear and unexpired. Contact support if the issue persists.
Problem 2: Withdrawal pending for days. Check if you’ve met wagering requirements. Also verify that your account is fully verified.
Problem 3: Bonus not credited. Make sure you entered the bonus code correctly during deposit. Some bonuses require a minimum deposit.
Problem 4: Game not loading. Clear your browser cache or try a different browser. The site works best on Chrome or Firefox.
Problem 5: Forgotten password. Use the “Forgot Password” link to reset via email. If you don’t receive the email, check spam folder.
Problem 6: Country restricted. Check the terms — some countries are excluded from play.
Quick Answers
Is there a mobile app?
The casino offers a mobile-optimized website that works on all smartphones via your browser. No app download is required.
What is the minimum deposit?
Most payment methods require a minimum deposit of €10.
How long do withdrawals take?
E-wallet withdrawals are usually processed within 24 hours, while card and bank transfers may take 3–7 business days.
Can I set deposit limits?
Yes, you can set daily, weekly, or monthly deposit limits under the responsible gaming section.
Are there game filters?
Yes, you can filter games by provider, category (slots, table games, live dealer), or popularity.
What currencies are accepted?
The casino accepts EUR, USD, GBP, CAD, AUD, and several other currencies.
Is live chat available 24/7?
Yes, support is available 24/7 via live chat and email.
Insider Advice
For the best return to player (RTP), stick to video slots with published RTPs above 96%, such as those from NetEnt or Microgaming. Avoid progressive jackpot slots if you’re chasing low volatility – they usually have lower RTP due to the jackpot contribution. Table games like blackjack (with basic strategy) offer RTPs above 99%. Roulette European version (97.3%) is better than American (94.74%). Always read the game info screen for exact RTP.
Important: Gambling should be fun. Set a budget and never chase losses. Use the provided self-exclusion tools if needed.
Now that you know the process, you are ready to explore the games and features. Remember to always gamble responsibly.